USB thermal printers and mobile devices are difficult to connect directly. If your thermal printer isn't being detected by Waiterio and/or it's not in the list above, you will need to find out its USB vendor id and product id and write them to us. These are thermal printers brands already detectable by Waiterio: The Waiterio application must know in advance the USB vendor id of your thermal printer in order to detect it Waiterio can work with any thermal printer that uses the ESC POS protocol.

From the white dropdown white choose WinUSB.

From the gray dropdown at the top under the menu you used in the previous step, choose your USB device from the list.On the top menu click on Options and select List all devices.Download, install and the open the Zadig tool.On Windows you will also need to install the WinUSB driver by following these steps: If the print fails, follow the additional steps below:.Be sure your printer is turned on and connected to your computer with the USB cable.

Click on the new printer that just appear in the PRINTING tab.Navigate to the PRINTING tab and click on the button ADD PRINTER.Install, open and login into the Waiterio application.Download the latest version of Waiterio:ĭownload for Windows Download for Mac OS X.You can print receipts and orders using a USB thermal printer connected to your computer.

Winusb setup